Privacy policy
This policy explains how UnMatchable Kids ("we", "us") collects, uses and protects personal data in the UnMatchable Kids mobile app, the staff console and this website. It covers parents and guardians, children enrolled at our centres, our teachers and staff, and visitors.
We publish it in line with India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
The short version
- We use your data to run your child's school day in the app.
- We do not sell personal data, and we show no ads.
- We use no advertising or third-party analytics trackers.
- Children don't have accounts. A parent logs in and hands over the phone for play.
- You can ask us to delete your account at any time.
1. Data we collect
| Data | Examples | Where it comes from |
|---|---|---|
| Parent details | Name, mobile number, relation to the child | The school, at enrolment |
| Child details | Name, class, centre, and optionally date of birth, gender and photo | The school |
| School records | Attendance, leave notes, homework, fees and payments, calendar, teacher's reviews | The school and parents |
| Learning activity | Game results, stars, mistakes, time played, and daily reports worked out from them | The app, while the child plays |
| Files | Homework attachments and photos added by the school | The school |
| Staff details | Name, mobile number, username, role, assigned classes | The school |
| Device and technical data | Push notification token, app settings, IP address and server logs | Your device |
The app doesn't use your location, doesn't record audio, and opens photos only through Android's own photo picker when you choose one. Fees are paid at the centre: the app takes no card or UPI details.
In guest mode you use demo data. No account is created, and game results are not saved.
2. How we use it
- Login: to send a one-time code to your mobile, or to check a teacher's username and password.
- School information: to show attendance, homework, fees, events and messages.
- Learning: to save progress in the games, and to prepare daily reports for parents and class summaries for teachers.
- Notifications: to send school updates and reminders. You can mute some types in Settings. Important school messages can't be muted.
- Running the service safely: to keep it working, fix problems and prevent misuse.
Daily reports are worked out by our software from game results. If we use an AI model to improve their wording, it receives scores and skill names only, never a child's name, phone number, class or centre.
3. Children's data
Our app is for parents and school staff. Learning games are made for children aged 2 to 6 and are used on a parent's phone, in kid mode, under the parent's supervision.
- Children don't sign up, log in or give us any details themselves.
- We process a child's data only with their parent's or guardian's consent, given to the school, and only to provide education.
- We don't track children for advertising, and don't show them ads or purchases.
- Kid mode has no chat and nothing that lets a child contact anyone.
4. Who can see it
- Parents see their own children only.
- Teachers and staff see the classes and centres they are assigned to, based on their role.
- Service providers process data for us, only to run the service:
| Provider | What for | Data involved |
|---|---|---|
| Amazon Web Services | Servers, database and file storage, Mumbai region | All data held in the service |
| MSG91 | Sending login codes by SMS | Mobile number and the code |
| Google Firebase | Push notifications | Push token and the notification text |
| Cloudflare | Website and staff console delivery | IP address and technical data |
Our main systems are in India. Providers such as Google may process limited data outside India. We may share data if the law requires it. We never sell it.
5. How long we keep it
- Login sessions end after 30 days without use.
- Login code records are removed after 7 days.
- School records belong to the school and are kept as long as it needs them for the child's education, and for legal and accounting reasons.
- Parent accounts are kept until you ask us to delete them. See Delete your account.
6. How we protect it
- Data travels over encrypted HTTPS connections.
- Files are private. They open only through links that expire.
- Staff access depends on role, centre and class, and key actions are logged.
- Teacher passwords are stored as secure hashes, never as plain text.
No system is perfectly secure. If a breach affects you, we will tell you and the authorities as the law requires.
7. Your rights
You can ask to see your data and your child's data, correct it, or delete your account. You can withdraw consent and raise a complaint with us. You can also approach the Data Protection Board of India. You may nominate someone to act for you. Contact us to do any of these.
To change details such as a name or number, ask your centre.
8. Changes to this policy
We may update this policy. We'll change the date above, and tell you in the app if a change is important.
9. Contact and grievances
UnMatchable Kids
Bungalow 44, near Casa Rio Gate 2, Palava City, Dombivli, Maharashtra 421204
Email: [email protected]
Phone: +91 76780 18946